Privacy Policy


Introduction:

This privacy policy explains how Omuzyka Ltd. ("we," "us," or "our") collects, uses, and protects your personal information. It also outlines your rights regarding your data.

Contact Us:

If you have any questions about this privacy policy or your data, please contact us at:

Email: hello@omuzyka.com

Information We Collect and Use:

We collect and use the following types of personal information:

  • For Client/Customer Accounts: Names and contact details (e.g., email address) are necessary for account management and service delivery.

  • For Information Updates/Marketing: Names, contact details, and marketing preferences are used to share company updates and promotional offers (with your consent).

  • For Queries, Complaints, or Claims: Names and contact details are used to address your inquiries and concerns effectively.

Legal Basis for Data Processing:

Under UK data protection law, we rely on consent as the lawful basis for collecting and using your information for information updates/marketing purposes. You have the right to withdraw your consent at any time.

For other purposes (client/customer accounts and dealing with queries/complaints/claims), we may rely on a different lawful basis, such as fulfilling a contract or legitimate interests. These will be explained to you when the situation arises.

Your Data Protection Rights:

You have several rights regarding your personal data:

  • Right of Access: Request copies of your information and details about its processing.

  • Right to Rectification: Request correction of inaccurate or incomplete information.

  • Right to Erasure: Request deletion of your information under certain circumstances.  

  • Right to Restriction of Processing: Request limitations on how we use your information.

  • Right to Object to Processing: Object to the processing of your information.

  • Right to Data Portability: Request transfer of your information to another organisation.

For more details and potential exemptions, please refer to the Information Commissioner's Office (ICO) website:https://ico.org.uk/.

To exercise your data protection rights, contact us using the details provided above. We will respond within one month.

Data Retention:

We retain your information for a minimum of 6 months, but the actual duration may vary depending on the purpose of collection and legal requirements.

Complaints:

If you have concerns about our data practices, you can complain to us or the ICO.

  • Our Contact Information: (as provided above)

  • ICO Information:

  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

  • Helpline: 0303 123 1113

  • Website:https://ico.org.uk/

Last Reviewed:

This privacy policy was last reviewed on October 31, 2024.